Refund and Returns Policy
1. Returns
You can request a return within 1 hour of receiving your order.
To be eligible for a return, your item must be unused, unopened, and in the same condition you received it, including original packaging.
Due to hygiene and safety reasons, we cannot accept returns on opened or used beauty products (such as skincare, cosmetics, and personal care items).
2. How to Initiate a Return
Email us at covaimartofficial@gmail.com with your order number and reason for return.
Our team will guide you through the return process.
Customers are responsible for the return shipping cost unless the product is defective or incorrect.
3. Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be Credited to your original method of payment within 3 to 4 business days
Shipping fees are non-refundable.
4. Exchanges
We only replace items if they are defective, damaged, or sent incorrectly.
If you need to exchange an item, please contact us at covaimartofficial@gmail.com within 4 dayso f receiving your order.
5. Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item:
Exchange u have to add your order will exchange and replacement will delivered with in 4 to 7 business days
6. Contact Us
If you have any questions or need help with your return, please reach out:
Email: [covaimartofficial@gmail.com]
Phone: [+91 9487790501]